Remember that you can download both a pre-invoice and a VAT invoice from your account (My account → My deals → specific deal) and send them to the Client on your own.
E-mails from Useme are sometimes directed to the spam folder or bounced. To facilitate your operation in the service, ask a Client to add Useme to spam exceptions and, if he/she uses a dedicated mail server, to ask the e-mail provider to add Useme as an exception to rejecting and blocking.
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