In this article you will learn:
- What to do if you cannot log in
- What to do if the account has been blocked
- What to do if don't receive e-mails from Useme
- How to delete an account in Useme
1. What to do if you cannot log in
Make sure you are using the same e-mail and password you used to sign up. In case you are still facing the same error! Maybe, your account is not yet activated?
No worries, we will help you with that. Click “Forgot my password” and you will receive a link where you can activate your account or change your password.
Hint: Oops… Your account might be blocked! Check if you have received an email from us about this matter.
You're still not able to access your account, send us an email at info@useme.com
2. What to do if the account has been blocked
Our system probably detected abuse or a violation of our terms and conditions.
Check your e-mail (Spam folder included). Surely we have informed you about the reasons for taking this step.
3. What to do if don't receive e-mails from Useme
Check the Spam folder and if you don’t find a message from us there, contact your e-mail provider and ask to make the domain useme.com an exception so it's not blocked or reject.
4. How to delete an account in Useme
We are so saddened to hear that. You can send us an e-mail at info@useme.com and we handle it for you.
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