Always use the Useme inbox to contact your clients. It will guarantee your safety in the event of a disputed contract. We will refer to both the description and messages between you and the client.
How to contact the client you want to invoice?
We want to give you the many ways you need to finish your deals with clients. One possibility is sending an offer to the job published on the Useme marketplace. The client can also send you a private invitation. How to issue an invoice in both cases?
Issuing an invoice when you’ve sent an offer:
You have sent an offer that interested your client. You discussed the details in the Useme inbox, and now you want to finalize the contract.
The client must first accept your offer. A contract will be formed on this basis, and we will request the deposit from the client.
You need to wait for the client’s acceptance. Send them the "How to choose a freelancer?" article if they are unsure how to choose your offer"How to choose a freelancer?" article. Do not start working on the order until you receive the confirmation that your offer got chosen and the client has paid the deposit.
How to invoice when you get a private invitation
Clients might take interest in your profile and send you a private invitation. To respond, send them an offer, just like you would for a public job. Once your offer gets accepted, we will send a deposit request to the client. If you’re unsure about the details, contact the client in the Useme inbox.
How to contact the client you don’t have a deal with
You won’t be able to message the client until you send them an offer. We blocked this possibility to avoid spam. If you want to ask about the details of the job, make an indicative offer. You are free to edit or delete it later. We will inform the client of any changes in a separate email.
Here you can read more on how to make an offer.
How to contact the client you already have a deal with
Use Useme inbox to message the client. Log in to Dashboard → Deals → the actual deal and scroll down to the “Message the client” button.
When you click on this button, a conversation thread will open, and you will be able to send your first message. Later on, you will find it in the top menu. Click on your username, then on Messages.
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